Terms of Service

XS Franchise LLC DBA Stretch Lab Union Square

Last updated: Oct 9, 2024

1. Introduction

These Terms of Service govern your use of our calling, texting, and emailing services. By opting in to receive our communications, you agree to comply with these terms, which are designed to be fully compliant with A2P 10DLC regulations.

2. Consent to Communicate

- Opt-In Requirement: You must provide explicit consent to receive communications from us through calls, texts, and emails. Your consent will be documented and retained in compliance with A2P 10DLC regulations.

- Revoking Consent: You may revoke your consent at any time by following the opt-out instructions provided in our communications or by contacting us directly.

3. Communication Details

- Content: You agree to receive communications related to our services, including promotional offers, updates, and other information.

- Frequency: The frequency of our communications may vary. We will inform you of the expected frequency when you opt-in.

4. Data Usage and Privacy

- Privacy Policy Compliance: Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your information.

- Third-Party Sharing: We may share your information with third-party providers for the purpose of delivering our communications, as described in our Privacy Policy.

5. A2P 10DLC Compliance

- Regulatory Adherence: We are fully compliant with A2P 10DLC regulations, ensuring that all messages sent under this framework are authorized and adhere to industry standards.

- Message Integrity: We adhere to best practices, including the use of registered 10-digit long codes (10DLC) for application-to-person (A2P) messaging.

6. Opt-Out and Unsubscribe

- Opt-Out Process: You may opt out of receiving communications at any time by replying“STOP” to any text message, or by following the unsubscribe instructions in emails. Alternatively, you can contact us directly.

- Post Opt-Out: Upon opting out, you will no longer receive communications from us, though we may retain your information for compliance purposes.

7. Limitation of Liability

- No Warranties: We make no warranties regarding the delivery or accuracy of our communications. We are not liable for any delays, errors, or failures in the delivery of messages.

- Liability Limitation: To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our communication services.

8. Changes to Terms of Service

We may update these Terms of Service periodically. Any changes will become effective immediately upon posting the updated terms on our website. You will be notified of any significant changes through our communication channels.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New York County and the state of New York.

Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in New York County.

10. Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected].

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